To the relief of many Netflix customers, the company announced that it will not continue with plans to separate its DVD and streaming services into two different websites. This decision comes after Netflix received a large amount of criticism due to its recent changes- first a 60% price increase, and then the announcement of the separation of DVD services into Qwikster.
Mashable.com reports that Netflix CEO Reed Hastings released a statement on the Netflix blog saying that "two websites would make things more difficult." Therefore Netflix has decided to keep the services together as one brand. The CEO also announced that they are done with price increases- which greatly deflated their number of subscribers.
It seems that Netflix got the message from its customers, who were extremely vocal about their opinions on Facebook and Twitter. Since the announcement of price hikes in July, conumers have been increasingly unhappy with the decisions made by top executives at Netflix. In September alone, Netflix's stock price lost half of it's value.
The cancellation of plans for Qwikster might be somewhat of an apology from Netflix to its consumers. The company has definitely responded to the negative reaction toward its decisions and now can move forward and try to rebuild its reputation.
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